Do you live in NSW? Do you have a Food Safety Supervisor certificate that is expiring or has expired? Then this is the course for you!

NSW Food Authority Food Safety Supervisor certificates expire five years from the date of issue, with the first round having expired on 1st of September 2015.

Should your Food Safety Supervisor certificate be close to expiring and you wish to continue to be the Food Safety Supervisor for a hospitality or retail food business, you will need to undertake this recertification training course with Food Safety Australia as we are a Registered Training Organisation approved under the Food Safety Supervisor Program.

Food businesses have 30 working days from the date printed on the certificate to ensure their appointed Food Safety Supervisor renews their training and obtains a new Food Safety Supervisor certificate.

This new certification will include training in three key focus areas – cleaning and sanitising, safe egg handling and allergen management.

You will need to provide us with a copy of the NSW Food Authority Certificate that you currently hold.

The Food Safety Supervisor recertification training ensures an individual has knowledge of food safety requirements, the skills to manage food safety risks in the workplace, and can meet the essential units of competency. The training cycle of five years supports a highly skilled and compliant hospitality and retail food sector in NSW.

You are required to achieve a grade of 100% for each of the quizzes in this course and you are allowed up to three attempts for each quiz.

After you complete the on-line quizzes you must also complete and return the Workplace Observation Form and Workplace Assignment. These forms are part of the overall assessment. It is a requirement that you are able to demonstrate the application of the skills you have gained from the on-line course in a practical way in a commercial kitchen.

The Workplace Observation  can be made by anyone you are working alongside providing they are in the position to make valid observations of your performance. This means they should have at least 2 years experience in food service and preparation, or be a supervisor/team leader/manager of a food establishment or hold a food safety qualification.

This means they should have at least 2 years experience in food service and preparation, or be a supervisor/team leader/manager of a food establishment or hold a food safety qualification.

You will also need to provide us with a copy of your NSW Food Authority certificate that you currently hold.

This course has been designed to help you develop the skills and knowledge required to achieve competence in food safety. Each module of the food safety supervisor course will help you to achieve one of the required elements of competence. You will be provided with a series of presentations and a quizzes, make sure you are completely comfortable with the presentation content before attempting the quiz, you may view them as many times as you feel necessary. We also provide a PDF of student notes, which you can print out for ready reference whilst completing the course.

Important: The last component of this online course, will require that you have access to a food workplace (either as an employee or a volunteer). This food workplace should:

  • An operational commercial food preparation area, bar or kitchen with the fixtures, large and small equipment and workplace documentation defined in the Assessment ; can be a real industry workplace simulated industry environment such as a training kitchen servicing customers
  • Have real food ingredients and food items
  • Be fully equipped for food preparation (eg. a commercial kitchen, catering production line or food preparation area of a food outlet)


You will need a USI to enrol in this course.

The Unique Student Identifier or USI is a student number given to you by the Government. It is made up of 10 numbers and letters that:

  • Creates a secure online record of your recognised training and qualifications gained in Australia, even from different training organisations
  • Will give you access to your training records and transcripts (available in mid 2016)
  • Can be accessed online, anytime and anywhere
  • Is free and easy to create and
  • Stays with you for life

Who needs a USI and why?

If you are a new or continuing student undertaking nationally recognised training and course you need a USI in order to receive your qualification or Statement of Attainment. If you don't have a USI you will not receive your qualification or Statement of Attainment.

How to get your USI
It is free and easy for you to create your own USI online. Click this link It only takes a few minutes!

We offer the Food Safety Supervisor course for both food sectors. The unit of competencies you will achieve after successfully completing the course for your chosen food sector are:

The Hospitality Industry

Businesses such as restaurants, cafes, hotels, motels and caterers. Take away and fast food businesses can be considered either retail or hospitality food businesses.

  • Use hygienic practices for food safety (SITXFSA005)
  • Participate in safe food handling practices (SITXFSA006)

The Retail Industry

Businesses such as supermarkets, convenience stores, grocers, markets/stalls and delicatessens. Take away and fast food businesses can be considered either retail or hospitality food businesses.

  • Apply retail food safety practices (SIRRFSA001A)

The NSW Food Authority has a requirement for a certificate to be issued in the New South Wales Food Authority format.

The Food Safety Supervisor certificate is issued by ‘an approved Registered Training Organisation (RTO)’ in addition to the Statement of Attainment after successful completion of the training requirements.

An FSS certificate states that the person it is issued to is qualified to be a Food Safety Supervisor. We, the RTO will issue the Food Safety Supervisor course certificates and cannot charge more than $30 for these, as approved by the NSW Food Authority. The FSS certificate is valid for five years from the date of issue.

The summary of costs are as follows:

  • Food Safety Supervisor course online: $79.00 *You will receive a Statement of Attainment upon successful completion
  • Issue NSW Food Authority certificate: $30.00 *This is what the NSW Food Authority charge us!
  • Registered post and handling charge: $10.00 *You will receive your certificate within 5-7 working days upon successful


Follow these steps to make your purchase



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Once your order is complete you will be sent your order details and your log in credentials via email.

If you are purchasing multiple courses or a course for somebody else you will also receive an email containing a link to go and enrol your user/s.

Frequently Asked Questions

In order to complete this online course you will need the following installed on your computer:

You are allowed up to 3 attempts for each of the quizzes. If you have used all 3 attempts but have not yet successfully complete a quiz, please submit a support request.

NSW Food Authority Certificates will be posted to you within 2-7 business days of processing your application, following successful completion of the course. Please Note: Any unclaimed certificates that have been returned to us by Australia Post are available to be re-sent to you however a processing fee of $16.50 will apply.

Once you have achieved 100% for all quizzes and submitted your Workplace Assignment, Supervisor Validation and enrolment form, please allow up to 2 business days for processing. Your Statement of Attainment will then be available for you to download from the course page.

You need to get a mark of 100% for each quiz to pass this course.

Yes it is, the units are from a Nationally Recognised Training package.

Your enrolment in the course will remain active for a period of 12 months. After this time you will no longer be able to access the course. Re-activation after this time will incur a fee of $25 + GST.

Once you have registered a new account you may log into the online course by navigation to the login page located at Once you have entered your username and password into the login box, click 'login' and you will be re-directed to the course website.

If you've forgotten your password you can click the 'Forgotten your username or password?' link on the course log in page located at You will need to provide either your username or email address and a new password will be emailed to you.

You can save your progress at anytime during the course, you do not need to complete it in one session. The course is broken up into a series of modules, each covering a separate topic with each module consisting of a presentation and a quiz. You may view the presentations at your own pace and as many times as you wish. If you leave during a presentation you have the option of resuming where you left off. You may also save the questions you have completed for each without submitting them if you wish to complete the quiz at a later time.

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If you do need to phone us for any reason PLEASE NOTE:

Office hours: Mon-Fri,
9.00am – 4.00pm EST

Phone: 07 3289 1347