Please read carefully

Refunds will only be available (up to 90 days after purchase date) to students where course assessment has not been attempted.

Refunds will be granted if the student is unable to properly access the course content.

No refunds will be available where students have attempted assessment or the student is unable to meet the required Workplace Assignment or Third Party Report requirements.

Requests for refunds relating to other matters will be considered in a fair and reasonable manner by Food Safety Australia.

Refunds apply to 100% of the course fee only and refund requests must be made in writing (email is acceptable). Proof of purchase is required.

Refunds requested later than 28 days from enrolment, but no more than 90 days from enrolment will incur a $20 processing fee.

If you have any questions relating to our refund policy, please contact Food Safety Australia on 07 3289 1347.