Refunds shall be granted under the following circumstances:

  1. The student is dis-satisfied in some way with the course content, or the student is unable to properly access the course content, and:
  2. The student has not yet attempted any of the course assessment.

Refunds apply to 100% of the course fee only and refund requests must be made in writing (email is acceptable). Refunds must be requested within 30 days of enrolment. Refunds requested later than 30 days will incur a $20 processing fee.

Food Safety Australia reserves the right to change this policy at any time and without notice. If you have any questions relating to our refund policy, please contact Food Safety Australia on 1300 978 871.